AI agent

The AI Agent part is only available on Scale plans and can be activated at the request of your account manager.

The AI can be trained on :

• a CSV

• website pages

• products available on Shopify

• automatically added Q&A

We advise you to provide the AI with as much information as possible to give it a better context and ensure that your customers get the best answers.

AI is useful for :

• Tell customers the status of their order

• Respond to objections and after-sales service responses

• Recommend products based on questions