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  • Welcome to Kanal
  • Create your Kanal account and link it to Meta
  • Add a payment method on Meta
  • Verify your account on Meta
  • Certify your account on WhatsApp
  • Your first 14 days on WhatsApp
  • Features
    • Templates
    • Campaigns
    • Flows
    • AI agent
  • Integrations
    • Shopify
    • API
      • Authentication
      • Send a WhatsApp Template
    • Klaviyo
      • Send a WhatsApp template from Klaviyo Flows
    • Webhooks
  • HELP
    • FAQ
  • GROWTH TOOLS
    • Add WhatsApp widget
      • Add WhatsApp widget on Shopify
      • How to translate the WhatsApp Widget on Shopify?
      • Add WhatsApp widget on other CMS
    • Customized WhatsApp QR Code
    • ROI WhatsApp simulator
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  1. Features

Flows

Start an automation from :

  1. An specific message

  2. Incoming webhook [new]

  3. A Template

  4. Abandoned shopping carts (via Shopify)

  5. Post purchase (via Shopify)

  6. Shipping update [soon] (via Shopify)

[Shopify] Available variables for abandoned cart / post purchase / shipping update

Abandoned cart:

  • First name

  • Last name

  • First name & last name

  • The URL is automatically added in the URL

Post purchase:

  • First name

  • Last name

  • First name & last name

  • Order ID

  • Total amount of the order

Shipping update: [soon]

Available variables for incoming message

{{recipient.name}} : Retrieves the name displayed on WhatsApp in a conversation

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Last updated 1 month ago