Send a WhatsApp template from Klaviyo Flows

Add block

From your Klaviyo Flows, you need to add the “Webhook” block to the desired location in your automation:

Setup block

Once the block has been added, you need to configure it for Webhook. To do this, follow the instructions in the photo below.

Webhook details

1. Destination URL https://api.getkanal.com/api/v1/template
2. Headers

   1. Key: Authorization

   2. Value: Bearer Yn34894xxx

Note that this configuration will be the same for all webhooks in Klaviyo (same URL, same key, same value). The only thing that changes is the JSON body (specific to each template you create, depending on the template number and associated variables).

To generate your KANAL API key, follow this tutorial:

Generate a Kanal API key

Go to SETTINGS > API KEYS

Generate a new API KEY

Important: Keep your API key because you can use the same one to integrate all your templates into Klaviyo.

Information configuration

Once the link has been set up, the values to be passed must be configured as follows:

To enlarge the screen below, click on the “Expand” button as shown below:

For the values to be passed, you can copy the minimum frame from the Kanal interface as shown on the screen below:

Once the frame is copied and pasted into Klaviyo, you need to change the “phone_number” and “variables” to match the Klaviyo properties (see example below).

Be careful not to change the “template_id”, as it carries the message information that will be sent!